Quality Ratings by Category

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2011 Initial Quality Study

Compact Car
Award Recipient
Honda Civic (tie)
Honda Insight (tie)
Ratings Factors
Displaying Factors 6-9 of 9
 
Company
Overall Quality - Design: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems where controls or features may work as designed, but are difficult to use or understand (i.e., overly complicated controls/features that are difficult to operate due to poor location).
Powertrain Quality - Design: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the engine or transmission as well as problems that affect the driving experience (i.e., ride smoothness, responsiveness of the steering system and brakes, and handling/stability).
Body & Interior Quality - Design: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the front-/rear-end styling, the appearance of the interior and exterior, and the sound of the doors when closing.
Features & Accessories Quality - Design: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the seats, stereo/navigation system, heater, air conditioner, and sunroof.
Chevrolet Volt
Ford Focus Sedan
Honda Civic
Award Recipient (tie)
Honda Insight
Award Recipient (tie)
Toyota Corolla
Chevrolet Cruze
Dodge Caliber
Honda CR-Z
Hyundai Elantra
Mazda MAZDA3
Mitsubishi Lancer
Nissan Sentra
Toyota Prius
Volkswagen Golf
Volkswagen Jetta
Kia Forte
Subaru Impreza
Suzuki SX4


Displaying Factors 6-9 of 9

Scoring Legend

 Among the best        Better than most        About average        The rest

Please note that J.D. Power Consumer Center Ratings may not include all information used to determine J.D. Power and Associates awards.