Quality Ratings by Brand

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2009 Initial Quality Study

Ratings Factors
Displaying Factors 6-9 of 9
 
Company
Overall Quality - Design: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems where controls or features may work as designed, but are difficult to use or understand (i.e., overly complicated controls/features that are difficult to operate due to poor location).
Powertrain Quality - Design: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the engine or transmission as well as problems that affect the driving experience (i.e., ride smoothness, responsiveness of the steering system and brakes, and handling/stability).
Body & Interior Quality - Design: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the front-/rear-end styling, the appearance of the interior and exterior, and the sound of the doors when closing.
Features & Accessories Quality - Design: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the seats, stereo/navigation system, heater, air conditioner, and sunroof.
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MINI
Land Rover
SAAB
smart
Jeep
Chrysler
HUMMER
Mitsubishi
Dodge
Jaguar
Subaru
Lincoln
Mazda
Saturn
Audi
Pontiac
Scion
Volvo
Buick
GMC
BMW
Kia
Volkswagen
Acura
Nissan
Infiniti
Mercury
Chevrolet
Suzuki
Ford
Mercedes-Benz
Toyota
Honda
Hyundai
Cadillac
Porsche
Lexus


Displaying Factors 6-9 of 9

Scoring Legend

 Among the best        Better than most        About average        The rest

Please note that J.D. Power Consumer Center Ratings may not include all information used to determine J.D. Power and Associates awards.


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