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Quality Ratings by Brand

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2008 Initial Quality Study

Ratings Factors
Displaying Factors 1-5 of 9
 
Company
Overall Quality: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems that have caused a complete breakdown or malfunction, or where controls or features may work as designed, but are difficult to use or understand.
Overall Quality - Mechanical: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems that have caused a complete breakdown or malfunction of any component, feature, or item (i.e., components that stop working or trim pieces that break or come loose).
Powertrain Quality - Mechanical: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the engine or transmission as well as problems that affect the driving experience (i.e., vehicle/brakes pull, abnormal noises or vibrations) only.
Body & Interior Quality - Mechanical: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with wind noise, water leaks, poor interior fit/finish, paint imperfection, and squeaks/rattles.
Features & Accessories Quality - Mechanical: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the seats, windshield wipers, navigation system, rear-seat entertainment system, heater, air conditioner, stereo system, sunroof and trip computer.
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Volvo
Volkswagen
Toyota
Suzuki
Subaru
Scion
Saturn
SAAB
Porsche
Pontiac
Nissan
Mitsubishi
MINI
Mercury
Mercedes-Benz
Mazda
Lincoln
Lexus
Land Rover
Kia
Jeep
Jaguar
Infiniti
Hyundai
HUMMER
Honda
GMC
Ford
Dodge
Chrysler
Chevrolet
Cadillac
Buick
BMW
Audi
Acura
Isuzu and smart are included in the study, but not ranked due to small sample size.


Displaying Factors 1-5 of 9

Scoring Legend

 Among the best        Better than most        About average        The rest

Please note that J.D. Power Consumer Center Ratings may not include all information used to determine J.D. Power and Associates awards.


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