Quality Ratings by Brand

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2009 Initial Quality Study

Ratings Factors
Displaying Factors 1-5 of 9
 
Company
Overall Quality: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems that have caused a complete breakdown or malfunction, or where controls or features may work as designed, but are difficult to use or understand.
Overall Quality - Mechanical: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems that have caused a complete breakdown or malfunction of any component, feature, or item (i.e., components that stop working or trim pieces that break or come loose).
Powertrain Quality - Mechanical: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the engine or transmission as well as problems that affect the driving experience (i.e., vehicle/brakes pull, abnormal noises or vibrations) only.
Body & Interior Quality - Mechanical: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with wind noise, water leaks, poor interior fit/finish, paint imperfection, and squeaks/rattles.
Features & Accessories Quality - Mechanical: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the seats, windshield wipers, navigation system, rear-seat entertainment system, heater, air conditioner, stereo system, sunroof and trip computer.
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Acura
Audi
BMW
Buick
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Chevrolet
Chrysler
Dodge
Ford
GMC
Honda
HUMMER
Hyundai
Infiniti
Jaguar
Jeep
Kia
Land Rover
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Mazda
Mercedes-Benz
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MINI
Mitsubishi
Nissan
Pontiac
Porsche
SAAB
Saturn
Scion
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Subaru
Suzuki
Toyota
Volkswagen
Volvo


Displaying Factors 1-5 of 9

Scoring Legend

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Please note that J.D. Power Consumer Center Ratings may not include all information used to determine J.D. Power and Associates awards.


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