Dependability Ratings by Category

2011 Vehicle Dependability Study

Overall Dependability: Taken from the Vehicle Dependability Study (VDS), which looks at owner-reported problems in the first 3 years of new-vehicle ownership, this score is based on problems that have caused a complete breakdown or malfunction of any component, feature, or item (i.e., components that stop working or trim pieces that break or come loose). Close Powertrain Dependability: Taken from the Vehicle Dependability Study (VDS), which looks at owner-reported problems in the first 3 years of new-vehicle ownership, this score is based on problems with the engine or transmission as well as problems that affect the driving experience (i.e., vehicle/brakes pull, abnormal noises or vibrations) only. Close Body and Interior Dependability: Taken from the Vehicle Dependability Study (VDS), which looks at owner-reported problems in the first 3 years of new-vehicle ownership, this score is based on problems in the vehicle exteriors, seats and vehicle interiors categories, such as seat belt issues, wind noise, water leaks, poor interior fit/finish, paint imperfection and squeaks/rattles. Close Feature and Accessory Dependability: Taken from the Vehicle Dependability Study (VDS), which looks at owner-reported problems in the first 3 years of new-vehicle ownership, this score is based on problems in the features, controls and displays; audio, entertainment and navigation; and HVAC (heating, ventilation and air conditioning) categories, such as issues with windshield wipers, navigation systems, rear-seat entertainment systems, heaters, air conditioners, stereo systems, sunroof controls and trip computers. Close