In surveys that J.D. Power and Associates has conducted with verified owners of the Jaguar XF, the people that actually own one told us what they like and don’t like about their car.

What Owners Like:

“Breathtaking and beautiful.”

“Very impressive looking car.”

“Exterior looks like [an] Aston Martin DB9 [or] Maserati Gran Turismo.”

“Exterior styling [is] gorgeous. [This is an] eye-catching car.”

“Overall look – like a cat on a prowl.”

“Aggressive look, unlike any other car on the road.”

“Luxury look and feel [with a] smooth, quiet ride.”

“Performance – V8 engine with V6 fuel efficiency.”

“Performance – acceleration, passing, handling.”

“Performance and handling – this car drives like a dream.”

“Suspension is tight, steering is great, car has plenty of power.”

“Responsive handling and ample power.”

“Acceleration – for a family car it is exceptional.”

“300 horsepower – just perfect.”

“Engine is quiet and powerful and shifts seamlessly.”

“Engine growl during acceleration.”

“Sound [of the engine] – a graceful roar.”

“Love the handling of the car.”

“Excellent comfort and handling under normal driving conditions.”

“Driving dynamics – smooth and comfortable.”

“Comfort [is] absolutely first class.”

“Interior comfort is fantastic.”

“Interior is elegant and comfortable.”

“[I like the] dash at night. Warm glow, easy to see, laid out well, simple.”

“The aesthetics of the car, inside especially, are the best of any car I’ve owned.”

“Interior is…not cluttered, looks elegant.”

“Interior [has] high-tech, high quality appearance.”

“Interior comfort and quality of workmanship.”

“Well constructed vehicle – feels strong and safe.”

“Quality workmanship.”

“Fit and finish is outstanding.”

“Much better quality [and] presentation than BMW.”

“Well thought out, excellently constructed.”

“[I like the] heated steering wheel.”

“Blind spot safety system is excellent.”

“Blind spot lights on side mirrors [for] safer lane changes.”

“I love the…blind spot mirror lights. Brilliant!”

“Blind spot system on side mirrors [is] very useful.”

“Rear view camera [is] great. Should also have [a] front camera.”

“I like everything about this car.”

“It turned me on when I turned it on.”

“I am a completely satisfied 2009 XF client.”


What Owners Don’t Like:

“[I experienced] initial mechanical problems.”

“[I experienced a] braking/surging problem [that was] not explained to my satisfaction.”

“Would have preferred [a] hood ornament.”

“No Jaguar figure on hood!”

“Rims [get] dirty easy.”

“Brake dust on rims.”

“Tire dust is horrible.”

“Feel too much of the road/bumpy.”

“Braking is a little weak compared to my last car.”

“Winter mode is nowhere near a substitute for AWD.”

“Rear-wheel drive [is] not so good on ice.”

“Terrible in snow, gets stuck.”

“No option for all-wheel drive.”

“MPG is OK for a luxury car, but below average.”

“Gas mileage needs to be higher.”

“Poor visibility in reverse.”

“Rear visibility [is] limited, especially backing up.”

“I hit…small downshift controls…on steering wheel…by mistake. Pain in the neck.”

“Position of paddles. Sometimes [I] trigger [a] downshift while grasping wheel for a turn to [the] right, or [an] upshift on [a] left turn.”

“Shift paddles are too close to steering wheel and are accidentally hit on many occasions.”

“Paddle shifters are made of plastic.”

“Information center is tedious, requires undivided attention.”

“Driver information pod [and] nav screen way too cluttered.”

“Sometimes too much information is displayed on dashboard.”

“Navigation not very intuitive.”

“Navigation [is] hard to control and understand.”

“Navigation doesn’t cooperate all the time.”

“Nav is outdated.”

“Navigation system seems to be a bit dated.”

“Navigation slow to respond – flash-based, not HD.”

“Voice recognition could be more accurate.”

“Bluetooth doesn’t connect well.”

“Cell pairing [is] difficult at times.”

“Only one interior power source plug.”

“[I] upgraded [to] Bowers & Wilkins stereo system. Sound quality should be better. [I] thought it would be exceptional.”

“Did not have the option to have rear seat entertainment.”

“Audible signal chimes [and] turn signals sound like [a] cheap car.”

“Glove box sensor not sensitive enough, dome sensors too sensitive.”

“[I don’t like the] touch-sensitive glovebox.”

“Driver’s seat – can’t adjust high enough without running out of head room.”

“Driver’s seat does not adjust high enough.”

“Driver’s seat needs to be able to go higher for [a] shorter person.”

“Front seat height adjustment needs to be higher for short people.”

“Driver’s seat not bolstered enough [at] thigh.”

“Seat needs better bolsters.”

“Seats need more lateral support.”

“Seats do not hold a well as I would like on cornering.”

“Front passenger’s seat doesn’t go back far enough.”

“Back seat leg room.”

“Leg room in back seat.”

“[Needs more] storage space – sunglasses, coins, center console.”

“Not enough storage space inside car.”

“Very little interior storage space.”

“Sitting in driver’s seat, [it’s] hard to get to [the] center console, [and] storage [is] not good.”

“Trunk – sometimes difficult to get things in [and] out.”

“Trunk lid is hard to close; consider power for closure.”

“The trunk is hard to close without touching the paint.”

“Trunk difficult to close.”

“The trunk should be automatic opening and closing.”

“When clearing front windshield, extra wiper cycle always streaks glass.”

“The wiper system is terrible. Too many passes when washing and a final swipe makes it worse.”

“Windshield wiper operation and ability to clear windshield is poor.”

“Depreciates $10K as soon as you buy it.”


Note: This review was published on December 11, 2009. It may not reflect data that has become available for this vehicle since that date.