The 2010 Cadillac CTS Sport Wagon is a new model and had not yet been included in a J.D. Power and Associates customer satisfaction survey when this review was published. The verified owner commentary below is based on survey data for the 2009 Cadillac CTS sedan.

What Owners Like:

“Driving is a pleasure.”

“Handling – fun to drive!”

“Vehicle dynamics – I love the way the vehicle handles the road.”

“Smoothness and road handling ability [are] excellent.”

“Handling and responsiveness.”

“Power upon acceleration is perfect.”

“Power – you step on pedal, you get results.”

“Engine is sporty and powerful.”

“Performance – best of any car I ever drove.”

“Outstanding power and driveability.”

“Driving range between fuel stops.”

“Steers easily, comfortable ride.”

“Exceptional ride, smooth, quiet.”

“Quietest vehicle I have ever been in.”

“[I like the] appearance and performance.”

“Exterior design [is] very well done.”

“[I like the] beautiful design.”

“Beautiful design of exterior of vehicle, sharp.”

“High-quality appearance, relaxing [and] comfortable interior.”

“Interior styling – stitching, design of center console.”

“Leather seats [are] very soft.”

“Seat comfort [is] supreme.”

“Seats are very comfortable.”

“Seating comfort is excellent.”

“Seat warmers [are] very quick to heat.”

“Heat is very effective.”

“Navigation is easy [to use].”

“[I like the] clarity of the audio system.”

“Clean looking instrumentation.”

“Fit and finish [are] very well done.”

“[I like] the suspension, transmission, seats and comfort, stereo system, engine, wheels and rims, steering and handling.”

“A great driving experience.”

“Quality – no issues [with] car.”

“It’s a Cadillac.”


What Owners Don’t Like:

“Fuel economy. I thought this car would get better gas mileage.”

“Gas mileage is poor.”

“Fuel mileage not what sticker says.”

“I tend to speed everywhere because the car is so fast.”

“Stiff ride”

“Could be smoother driving on rough streets.”

“Squeaky brakes.”

“Squeaky brakes – not a big problem, more [a] temporary annoyance.”

“Squeaky brakes – embarrassing when driving a Cadillac!”

“Rear view when backing, blind spots.”

“Serious blind spots.”

“Large blind spots to rear when backing/changing lanes.”

“Restricted side/rear visibility.”

“Entering and exiting car [is] difficult.”

“Hard to get out of.”

“Driver’s seat belt tough to click in.”

“Driver’s seat cushion could be longer.”

“[Driver’s] right leg room is cramped at knee area due to curved interior styling.”

“Would like a narrower console and more front leg room.”

“I am a tall person and the leg comfort is not there.”

“Back seat leg room [and] lack of knee room.”

“[Needs] more leg room in back seats.”

“[I don’t like the] rear seat leg room for adults.”

“Rear seat leg room very limited.”

“[I would like] more head room in rear seat.”

“Lousy interior storage.”

“No place to put Blackberry or smart phone.”

“Console is too small [with] odd dividers.”

“Lack of storage space, small console.”

“I would like more interior storage space/compartments.”

“Skimpy storage in center console.”

“Space and storage – this is the only thing that could use improvement.”

“Trunk space width too narrow for golf clubs.”

“Styling makes for small trunk.”

“Trunk capacity could be larger.”

“Thought trunk space was larger and back seats don’t fold down, surprisingly.”

“Requires expensive option package to get fold-down rear seat.”

“Poor radio and Bluetooth signal is garbage.”

“Bose [audio] system very disappointing.”

“Radio controls not intuitive.”

“All sound systems should provide Bluetooth.”

“The handle for the hood [release] is to close to the emergency brake [release].”

“Steering wheel adjustment hard to use.”

“Interior door and dash rattles – driving me insane!”

“Rattling sound in doors and speakers.”

“Air dam on front end too low to ground.”

“[Front] sits too low to the ground [causing] problem when parking.”

“Low front end clearance.”

“Styling of wheels [and] tires [is] very cheap.”

“Reliability historically underperforms versus Japanese competitors.”


Note: This review was published on November 2, 2009. It may not reflect data that has become available for this vehicle since that date.