In surveys that J.D. Power and Associates has conducted with owners of the Toyota Venza, the people that actually own one told us what they like and don’t like about their car.

What Owners Like:

“The looks! Wow! Beautiful, sleek, bold styling. A head turner!”

“[The] styling stands out in a crowd.”

“Exterior – great looks, a real head turner. Interior – great looks, comfortable seats.”

“Interior and exterior [are] gorgeous.”

“[I like] the way it drives [and] the way it looks.”

“Reliable, drives smoothly, handles well.”

“Drives like a dream, handles great.”

“It rides like an expensive car.”

“Handling is superb.”

“Quiet, responsive engine.”

“Very zippy with V-6 engine.”

“Engine and transmission perfectly matched for all driving conditions.”

“Good MPG for AWD vehicle.”

“All-weather hauler. Will tow 3,500 pounds with good MPG.”

“All wheel drive – poor weather is not a problem.”

“Great in snow!”

“Space and comfort of front and rear seats.”

“[I like the] height of the seat. No need to sit down into the car.”

“I have a back problem, and I like that my Venza is higher off the ground than a Camry.”

“Ease of entry…was the reason this car was purchased.”

“Extremely comfortable, easy to get in and out.”

“Enjoy sitting up higher while driving. Easy to get in and out of.”

“Very comfortable. [I] commute two hours a day, over 100 miles.”

“Wonderfully comfortable for all passengers.”

“Flexible and comfortable interior layout.”

“Big car feel. Good seating and storage.”

“Just enough room. Not too big, but not a sedan.”

“Not too big, not too small.”

“Great amount of [cargo] space.”

“Outstanding utility [and] versatility.”

“Exceptional storage.”

“Automatic dimming headlights – love them.”

“Sound system quality – fantastic, clear sound.”

“Bluetooth/nav system works great!”

“Instrument panel is easy to see and read, day or night.”

“Great control panel.”

“So easy to see the road and out all windows.”

“Doors cover rocker panels, keeps clothes clean.”

“[I like the] quality of workmanship.”

“Lives up to Toyota quality.”

“It’s a Toyota and they are tops.”


What Owners Don’t Like:

“MPG a bit disappointing.”

“I would like better mileage.”

“Gas mileage lower than expected.”

“[I don’t like the] driving range between fuel stops.”

“Gas mileage not as good as promised and tank is too small.”

“A hybrid model would have helped. The mileage is not very good.”

“It has never passed a gas station it doesn’t like.”

“Lack of vroom, sporty punch when needed.”

“Acceleration response could be better.”

“Needs better brakes.”

“Wheels/tires are too large. Looks good, but affects ride.”

“Harsh ride on rough road.”

“Kinda bumpy when road is a little rough.”

“50-series tires are too stiff.”

“Ride comfort terrible. [I] sold the car!”

“Wind and tire noise.”

“[I don’t like the] steering feel and responsiveness.”

“Steering pulls left. Ball joints canted at angle. Terrible design.”

“Poor positioning of gear shift lever.”

“Don’t like controls for the heating/cooling.”

“Tilt and telescopic wheel has short range of motion.”

“Armrest should be attached to seat with [height adjustment] feature.”

“[Bluetooth] not clear when driving.”

“Bluetooth connection that sounds like a tunnel.”

“Navigation [is] difficult to program and re-program.”

“Navigation system cannot be programmed while driving, not even by a passenger.”

“Navigation display – poor visibility when sunroof panel is open.”

“No OnStar type of system available.”

“iPod connection is very weak for 2009.”

“Radio system [produces] too much bass.”

“Back-up camera [is] useless. Totally unrealistic distance [to] objects.”

“Security system goes off randomly.”

“Dashboard material [is] poor looking.”

“[I don’t like the] quality of interior materials. Honda is much better.”

“Some plastic trim…feels flimsy.”

“Dashboard controls/layout [are] not attractive.”

“Interior door panels [have] too much plastic.”

“Black mats are hard to clean of pet hair.”

“Black carpet shows all dirt.”

“Leather seats [show] color transfer from clothing.”

“Leather on seats is sagging and now [there’s] blue coming through on driver’s seat gray leather.”

“Leather accepts color and does not wash off.”

“No heated steering wheel.”

“Steering wheel too small for the vehicle.”

“No glovebox lock available.”

“No memory seats/mirrors. No cooled seats.”

“No memory seats available, even as an option. Curious.”

“Interior lights [are] way too dim.”

“Visors suck. Do not cover enough like other Toyota models.”

“Sun visors do not adequately cover side windows.”

“Sun visor needs extension for driver’s side window.”

“[No] ding/dent side molding.”

“No protective strip for parking lot encounters.”

“Needs mudflaps. Toyota does not make them.”

“Doors easily freeze shut from road slush at lower edge.”

“Would have liked a bigger storage area with second seat up.”

“Storage/cargo area too small.”