In surveys that J.D. Power and Associates has conducted with verified owners of the Scion xB, the people that actually own and drive one told us what they like and what they don’t like about their car.

What Owners Like:

“[I like the] whole package! Excellent safety features, comfort, mpg, stereo, cargo room for cost of vehicle.”

“MPG and handling are very good for a box on wheels.”

“Handling, very fun to drive.”

“Good handling on curves and winding roads.”

“Engine is quick to accelerate.”

“Acceleration, hell yeah! It gets up and goes.”

“Acceleration, plenty of passing power.”

“Responsive throttle.”

“Engine has good pep.”

“Pick-up from a stop is amazing.”

“I love the manual transmission. Very easy to shift.”

“Gas mileage is great.”

“It looks great and it was relatively cheap.”

“Unique looking and more space than a regular car.”

“I love how easy it is to get in and out of my Scion.”

“Ease of entry and exit as I am disabled.”

“My Scion sits higher than a sedan and is easier to enter or exit.”

“Visibility and seat height.”

“Very open and spacious feeling in front.”

“The seating is very comfortable, tons of room in back.”

“Rear seat comfort is fabulous.”

“Very roomy interior for up to four adults.”

“I’m 6’2” tall and I fit in this car.”

“My 6’4”, 280-lb. husband fits comfortably.”

“Compact size but enough room inside to fit my 6’5” brother-in-law comfortably in the back.”

“[I like the] head room. I feel like Goldilocks in the right bed!”

“Great passenger room for size of vehicle. 2 adults, 3 kids, 1 dog, no problem.”

“Room for 2 of us and our 2 daughters and all their stuff is great.”

“I can fit 2 hockey bags and a bag of basketballs in back!”

“Cargo room is exceptional.”

“Interior space is cavernous.”

“[I] have a wheelchair. Great storage and accessibility.”

“Small exterior, huge interior.”

“Compact but roomy, good visibility.”

“Small on outside, big on inside, great design.”

“[I like the] style of [the] car. It looks gangster.”

“Quiet for a small car.”

“I like the quality…that I got for the price.”

“Quality of workmanship is outstanding!”

“Awesome quality for the cost.”

“Quality of construction [is] well beyond its price.”

“Everything works; no quirks.”

“Standard features that are usually options on other cars.”

“I’m elated to have all the features that come standard.”

“Safety features for the price.”

“The factory stereo is great.”

“Love the sound system.”

“Audio system iPod integration.”

“Very reliable vehicle.”

“Reliability. So far, it’s been perfect.”

“No dicker sticker. Prices are set!”

“Pure pricing, no haggling.”

“Simplicity.”

“Terrific safety ratings.”

“It’s new and it’s mine!”

“[I] love this car!”

“Great value, you get a lot of car for the money.”


What Owners Don’t Like:

“Seat is uncomfortable for someone with back problems.”

“Comfort of seats needs improvement. Causes sciatic pain.”

“Driver’s seat needs to be more comfortable.”

“Driver seat comfort no good for a long trip.”

“Steering is tiring when driving long distances”

“Steering wheel should be telescopic.”

“No telescopic steering wheel. Steering wheel not comfortable while holding.”

“No passenger armrest.”

“The front passenger’s seat should have an armrest.”

“No armrest for front passenger.”

“The fact that there is only one uncomfortable armrest is annoying.”

“Front seat recliners suck! They do not return to upright position.”

“The seatbacks don’t pop forward when the lever is lifted.”

“Unable to recline second-row seats.”

“I would like power seats and a leather interior.”

“No option for leather interior.”

“No heated seats.”

“Not enough storage nooks.”

“Center console is too small.”

“Center console very small, too low.”

“Glove box too small.”

“The center console should be larger and have more compartments.”

“Dashboard is huge but has no cubbyholes for CDs, sunglasses, etc.”

“Not enough space for drinks, change, etc.”

“Cupholders in front [are] too small.”

“Back cupholders would break in two uses if I had kids.”

“No sunroof available”

“Sunroof should be [an] option.”

“Wish it had a sunroof.”

“No mute button for radio on steering wheel.”

“Controls for the radio [are] not intuitive.”

“Clock placement same as temperature. Should see clock always.”

“Displays time or temperature or mpg instead of all at same time.”

“No alert for headlights left on.”

“Headlights do not come on automatically.”

“Ignition key slot should be lighted.”

“No cell phone charger without engine running.”

“Sun visors are practically worthless.”

“No lights on vanity mirrors. Come on people!”

“[The xB needs] stronger shelf for cargo area and seatbacks.”

“Right front seat doesn’t lay flat. Limits hauling ability.”

“Rear left and right pillars obstruct view.”

“Bad blind spots. Can’t rely on mirrors.”

“Poor all-around visibility.”

“I have to lean forward to see traffic lights.”

“Small fuel tank.”

“Gas tank needs to be bigger.”

“Fuel tank too small.”

“The fuel economy should be better for [a] vehicle this size.”

“Gas mileage could be better.”

“Overrated on gas mileage.”

“Gas mileage for this engine could be much closer to Toyota Matrix: Stupid performance marketing!”

“Four-speed automatic [is] outdated.”

“Road/wind noise makes it hard to hear fabulous Pioneer sound system.”

“Suspension hard on rough roads and bumps.”

“Doesn’t take bumps too well.”

“Low front end scrapes curbs when parking.”

“Heavy snow on roads seems to build up quick under front.”

“Low to the ground. Collects snow.”

“Very low riding. Scrapes a lot.”

“No AWD option.”

“Hard to get dog hair out of seat fiber.”

“Lint [and] hair sticks to the seats, flooring.”

“Interior material scratches way too easy [and is] hard to keep clean.”

“Interior scratches easily.”

“Interior panels scuff too easily.”

“Interior is easily scuffed and looks cheap.”

“Interior is plain. No choice of color.”

“No selection of interior colors.”

“Cheap looking interior headliner.”

“Instrument panel orange backlighting is awful, hideous.”

“[I] dislike orange illumination of gauges.”

“[Only] one reverse light.”

“One back-up light. Should be two.”

“Back-up light. Only one! Lousy placement!”

“Gets filthy on the back.”

“Wheel cover options [are] ugly.”

“I do not like the boxy look.”

“Not the nicest looking [car] on the road.”

“It’s funny looking.”

“A longer warranty would be nice.”

“Would have preferred a better warranty. [The xB is] competing with Kia Soul.”