In surveys that J.D. Power and Associates has conducted with owners of the Nissan Murano, the people that actually own one told us what they like and don’t like about their car.

What Owners Like:

“Best looking vehicle on the road!”

“Attractive, head-turning exterior. I’m so cool!”

“The appearance is a head turner. People notice.”

“Great style, inside and out.”

“Interior and exterior colors are well coordinated.”

“Vehicle interior [is] very attractive [and] sophisticated.”

“Looks more expensive than it is.”

“This truly looks like a high quality automobile.”

“First class in looks and the ability to handle.”

“Handles the road very well.”

“Fun to drive”

“I absolutely love the handling of this vehicle.”

“It has a heavy, solid ride.”

“[I like the] handling in ice and snow.”

“It is a pleasure to drive during snow storms.”

“Great in snow and bad weather.”

“Steering makes [for] easy driving and [is] why I picked [the Murano] over the Edge.”

“Easy to drive and park.”

“[The] engine is powerful, smooth, quiet.”

“Acceleration is never a problem.”

“Feels powerful, safe.”

“[I like the] CVT transmission. Cannot feel gear changes – very smooth.”

“Handling [and] performance [is] outstanding for an SUV.”

“Excellent performance, handling, and fuel economy.”

“Quiet ride, very little road noise.”

“Quiet, smooth ride, feels solid and makes me feel safe.”

“Extremely quiet on the road.”

“It is a quiet car. It is a comfortable car.”

“Very comfortable and spacious.”

“Great leg room in the back seat.”

“Comfort is exceptional.”

“Seat comfort [is] best of any vehicle I have driven.”

“Seats [are] comfortable, roomy, supportive.”

“Seats are awesome and great for long distance.”

“Comfortable seats – I never feel tired or stiff, even after a road trip.”

“Lets me sit up high…but has a car feel.”

“[I like the] ease of getting in and out of the car.”

“[I like the] interior comfort and feel. It feels like quality.”

“Interior materials convey impression of high quality.”

“Interior rivals much more expensive autos.”

“Cool dashboard. Lots of features.”

“Bluetooth [is a] terrific, convenient, stress-reducing, safety enhancement.”

“Keyless ignition keeps everybody’s life simpler.”

“[The] backup camera [provides] good visibility, clear picture.”

“Backup camera placement is perfect. Grid lines are very helpful.”

“[The] nav system is outstanding.”

“Stereo system has incredible sound.”

“Sound system sounds great at all volume levels.”

“[I like the] CD hard drive, the ability to record and store CDs.”

“Storage [is] ample.”

“Exceptional amount of storage.”

“Fantastic amount of cargo space.”

“I love the lever inside the back hatch that lowers the seatbacks.”

“Cargo area is easy to reach, easy to load and unload.”

“[There’s] room for 4 golf bags.”

“[The] headlights are awesome! Great visibility.”

“[I like the] dependability and durability.”

“[I like the] overall quality and performance of [the] vehicle.”

“The fit and finish are excellent.”

“I truly love everything about my Murano.”


What Owners Don’t Like:

“Fuel economy could be better.”

“In today’s economy, fuel economy must be better.”

“Gas mileage should be much better in this day and age.”

“This car was totally retooled. Why didn’t they make it super gas efficient?”

“[I don’t like the] premium gas requirement.”

“Ride [and] suspension not as sporty as our 2005 Murano felt.”

“Handling not real crisp on winding roads.”

“Could not get options I wanted without buying extra, costly packages.”

“Cannot get sunroof unless I get leather. I hate leather.”

“Must pay $3,500 to get nav system.”

“Auto off/on headlights – must pay for package to get this great feature.”

“SL AWD doesn’t come with automatic light system.”

“Features in the premium package should also be available as single options.”

“No MP3 or iPod connection.”

“No iPod jack.”

“iPod/MP3 player not included with expensive Music Box.”

“The sound system is really poor. Spending this much on a car I’d expect a good system. This isn’t even average.”

“Audio dash display – have to remove sunglasses to read.”

“Pairing Bluetooth to Blackberry [is] very difficult and not obvious.”

“Voice recognition cell phone hard to program.”

“Audio/climate controls are sometimes confusing.”

“Controls for temp [and] audio are difficult to adjust while driving.”

“Controls for heating/cooling are not user friendly.”

“Outside temp [display] can’t be seen by passenger.”

“I would like to have a heated steering wheel.”

“Hazard light switch in poor location. Too easily activated when reaching up to touch screen.”

“Compass on navigation system is very small.”

“Unable [to] reprogram [nav system] while moving.”

“Can’t change or set a new destination while driving, even if passenger can do it!”

“Navigation system works great but doesn’t have a 12-month-old major highway extension in Chicago.”

“Seatbelt [is] hard to reach when putting it on.”

“Front seat is tighter than my 2006 Murano, [and] seatbelt is hard to hook up.”

“Awkward seatbelt fastening.”

“Window ledge is further away than 2003 version, so I can’t rest my left arm there when driving.”

“Memory seat was eliminated for 2009 on SL. Why?”

“[I don’t like the] lack of memory seats in Murano SL model, which I had before.”

“Storage pockets in front doors are too small.”

“Door storage needs some improvement. [A] narrow hand won’t even fit.”

“Could use more storage room in door panels.”

“[Cargo area] needs hangers for groceries.”

“Back seats do not fold flat.”

“Rear seats do not lay flat when [folded].”

“Would prefer rear seats to fold level.”

“Hatch opens when keys accidentally touched.”

“Rear [hatch] fob activation – should not activate unless car is unlocked!”

“Automatic rear hatch [is] too slow, needs manual override.”

“Visibility is poor when trying to change lanes.”

“[I don’t like the] visibility through the rear windows.”

“Rear visibility for backing is bad. The camera is a necessity.”

“Rear visibility = very poor. Backup camera [is] mandatory.”

“Visibility in left and right rear quarters is terrible!”

“Forward blind spot at front columns.”

“Front door posts interfere with field of vision.”

“No radar on front/rear bumpers to alert you to how close you are to objects.”

“[I don’t like the difficulty] of judging parking distance – front of vehicle is misleading.”

“Hard to judge distances.”

“Very poor windshield wipers.”

“Windshield wipers streak and smear.”

“Wipers were horrible during snow storm. Replaced with winter grade [blades].”

“I would like the headlights [to] come on when the wipers are on.”

“Orange colored dials and gauges [are] hard on eyes at night.”

“Interior fabric lints up easily.”

“Don’t like telescopic steering wheel – prefer moving pedals.”

“No side moulding to protect doors from dings.”

“Wheel styling is a little humdrum.”

“Rims look kind of cheap.”

“Cheap looking wheels.”

“[I don’t like the] overall look of [the] 2009 model – liked the ‘07 better.”

“I think the exterior looks of previous model years are more classic than the ‘09.”

“The nose is too wide, massive, unattractive.”

“Front grille is ugly!”

“I don’t like the front grilles.”

“Oxidized exterior parts. Vehicle manufactured 12/07 and sold to me as an ’09.”

“Exterior was spotted, needed repainting.”

“Very poor paint.”

“I’m disappointed in the paint and how a minor brush against it leaves a mark.”

“The paint is beautiful, but it has swirls under the clearcoat.”

“Warranty should be 5 years, 50,000 [miles].”

“Loved the ’05 Murano. Somewhat disappointed with ’09 model.”