Overall Performance and Design: Taken from the Automotive Performance, Execution and Layout (APEAL) study, this measure is based on owner satisfaction with vehicle Performance, Style, Features and Instrument Panel, and Comfort.

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Performance: This component of APEAL is based on owner satisfaction with the vehicle's powertrain and suspension systems, including acceleration, fuel economy, handling stability, braking performance, and shift quality.

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Comfort: This component of APEAL is based on owner satisfaction with the vehicle's comfort and convenience features and seats.

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Features and Instrument Panel: This component of APEAL is based on owner satisfaction with the vehicle's stereo system, gauges/instruments, and heating/air conditioning system.

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Style: This component of APEAL is based on owner satisfaction with the vehicle’s interior and exterior styling, uniqueness of styling, and exterior and interior colors.

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Overall Dependability: Taken from the Vehicle Dependability Study (VDS), which looks at owner-reported problems in the first 3 years of new-vehicle ownership, this score is based on problems that have caused a complete breakdown or malfunction of any component, feature, or item (i.e., components that stop working or trim pieces that break or come loose).

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Overall Dependability: Taken from the Vehicle Dependability Study (VDS), which looks at owner-reported problems in the first 3 years of new-vehicle ownership, this score is based on problems that have caused a complete breakdown or malfunction of any component, feature, or item (i.e., components that stop working or trim pieces that break or come loose).

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Powertrain Dependability: Taken from the Vehicle Dependability Study (VDS), which looks at owner-reported problems in the first 3 years of new-vehicle ownership, this score is based on problems with the engine or transmission as well as problems that affect the driving experience (i.e., vehicle/brakes pull, abnormal noises or vibrations) only.

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Body and Interior Dependability: Taken from the Vehicle Dependability Study (VDS), which looks at owner-reported problems in the first 3 years of new-vehicle ownership, this score is based on problems with wind noise, water leaks, poor interior fit/finish, paint imperfection, and squeaks/rattles.

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Feature and Accessory Dependability: Taken from the Vehicle Dependability Study (VDS), which looks at owner-reported problems in the first 3 years of new-vehicle ownership, this score is based on problems with the seats, windshield wipers, navigation system, rear-seat entertainment system, heater, air conditioner, stereo system, sunroof and trip computer.

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