Our Clients

About J.D. Power and Associates:
The Voice of the Customer

There are many intricacies involved in measuring client customer satisfaction. Understanding the subtleties of the customer experience is challenging because expectations and perceptions vary among different types of customers and in different countries--and change over time. J.D. Power and Associates understands these subtleties and continues to deliver clients with the ongoing research needed to understand and satisfy their customers.

With offices spanning the globe--across North America, South America, Europe, and Asia--J.D. Power and Associates provides companies in more than 50 countries with an in-depth understanding of those factors that influence quality and customer satisfaction. J.D. Power's research allows companies to make informed strategic decisions and to tailor their products to worldwide audiences.

J.D. Power's global perspective helps companies to compare customer satisfaction levels in different regions as well as to measure the effectiveness of performance improvement initiatives worldwide.

To learn how J.D. Power and Associates has recently impacted businesses pertaining to your industry, J.D. Power invites you to speak with one of our associates.

J.D. Power and Associates has been recognized as a Honomichl Global Top 25 market research firm in 2012 and is ranked 13th on Honomichl's Top 50 list of US research firms in 2012. This annual list is published each year in AMA's Marketing News Magazine.

About The McGraw-Hill Companies

The McGraw-Hill Companies (NYSE: MHP), a financial intelligence and education company, signed an agreement to sell its McGraw-Hill Education business to investment funds affiliated with Apollo Global Management, LLC in November 2012. Following the sale closing, expected in early 2013, the Company will be renamed McGraw Hill Financial (subject to shareholder approval) and will be a powerhouse in benchmarks, content and analytics for the global capital and commodity markets. The Company's leading brands will include: Standard & Poor's, S&P Capital IQ, S&P Dow Jones Indices, Platts, Crisil, J.D. Power and Associates, McGraw-Hill Construction and Aviation Week. The Company will have approximately 17,000 employees in more than 30 countries.  Additional information is available at www.mcgraw-hill.com.