Leadership Team

About J.D. Power & Associates:
The Voice of the Customer

The J.D. Power & Associates executive team is comprised of experienced professionals, analysts, economists, and consultants who are dedicated to the firm's philosophy of providing businesses with independent and unbiased research based on the voice of the customer.

By working with our clients, we help them improve quality and customer satisfaction and meet their business objectives.

Finbarr O'Neill Finbarr O'Neill
President

John Humphrey John Humphrey
Senior Vice President and
General Manager,
Global Automotive Operations
Gary Tucker Gary Tucker
Senior Vice President,
Global Product Management and Marketing


Kevin Keegan Kevin Keegan
Senior Vice President,
Alliances
Jonathan Miller Jonathan Miller
Vice President and
Chief Technology Officer

Peter Marlow Peter Marlow
Vice President and
General Manager,
Corporate Communications

Alexander Arrieta Alexander Arrieta
Vice President,
Global Human Resources

Frances Caille Frances Caille
Vice President,
Strategic Marketing
Melissa Sauter Melissa Sauter
Vice President and General Manager, Global Services and Emerging Industries, Americas


J.D. Power & Associates has been recognized as a Honomichl Global Top 25 market research firm in 2012 and is ranked 13th on Honomichl's Top 50 list of US research firms in 2012. This annual list is published each year in AMA's Marketing News Magazine.

About McGraw Hill Financial

McGraw Hill Financial (NYSE:MHFI), a financial intelligence company, is a leader in credit ratings, benchmarks and analytics for the global capital and commodity markets. Iconic brands include: Standard & Poor's Ratings Services, S&P Capital IQ, S&P Dow Jones Indices, Platts, CRISIL, J.D. Power & Associates, McGraw Hill Construction and Aviation Week. The Company has approximately 17,000 employees in 27 countries. Additional information is available at www.mhfi.com.