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Mortgage Customers See Longer Loan Turn Times
The average time required to approve and close a home loan has increased in 2009 compared with 2008, fueling a decline in overall customer satisfaction with primary mortgage lenders.
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Self-Directed Investors
Self-Directed Investors
A new J.D. Power and Associates study reveals that as trading activity among self-directed investors increases, access to investment information and financial tools is becoming increasingly important.
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Learn more about J.D. Power and Associates study results on the JDPower.com Video page.
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