J.D. Power Awards
Best of 2015
Each year, we award exemplary vehicles based on insights from real, verified owners in four distinct fields.

Reliability

J.D. Power Reliability ratings are a combination of J.D. Power Quality and Dependability scores. Quality scores are based on initial owner response and feedback of their new purchase whereas Dependability scores focus on longer-term ownership experiences of 3 years.

Highest quality
Quality ratings are based on consumer insights during the first 90 days of ownership. The following models ranked the highest for quality and represent the J.D. Power 2015 award winners for their particular segment.
2015 Award Winners
Among City Cars, the practical 2015 Chevrolet Spark was the top-ranked model in initial quality.
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In initial quality, the appealing 2015 Kia Sorento ranked highest in the Midsize SUV segment.
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Among Compact Premium SUVs, the robust 2015 Porsche Macan was the top-ranked model in initial quality.
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Most Dependable
Dependability ratings are based on consumer insights after 3 years of ownership. The following 3-year old models rank the highest for dependability and represent the J.D. Power 2015 award winners for their particular segment.
2015 Award Winners
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Performance

A major contributor to J.D. Power ratings is not only quality and dependability, but consumer's feedback on specific performance attributes and features of their car.

Best performance and design
Performance and design ratings are based on consumer insights during the first 90 days of ownership. The following models ranked the highest for performance and represent the J.D. Power 2015 award winners for their particular segment.
2015 Award Winners
Ranked highest among Midsize Cars, the svelte 2015 Mazda MAZDA6 earned an award in performance and design.
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In the Compact SUV segment, the distinctive 2015 Mazda CX-5 ranked highest in performance and design.
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The potent 2015 Porsche Macan was ranked highest in the Compact Premium SUV segment in performance and design.
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The zesty 2015 Audi A3 was the top-ranked model in the Small Premium Car segment in performance and design.
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Dealership Experience

J.D. Power not only collects consumer input based on the cars they have purchased and owned for several years, but also their opinions of the car buying process and repair and maintenance service experience at their dealerships. Dealership sales and service is ranked by car manufacturer with the top dealership for new car sales and the top dealership for service winning the annual awards.

Top Dealership Sales and Service

Sales and service scores are based on the cars they have purchased and owned for several years, but also their opinions of the car buying process and repair and maintenance service experience at their dealerships. Customer service scores are based on customer satisfaction with service at a franchised dealer or independent service facility for maintenance or repair work among owners and lessees of 1-to-3 year old vehicles.

2015 Dealership Sales Experience Award Winner
2015 Dealership Service Experience Award Winner

Depreciation

Cars lose some of their value each year through typical aging and daily wear and tear. This loss in value is known as vehicle depreciation and varies depending on the year, make and model of the car. To gauge this, J.D. Power Depreciation ratings reflect the rate at which a vehicle will retain its value over time. The higher the J.D. Power rating, the slower the rate of declining vehicle value from year to year. The J.D. Power Depreciation rating is shown on a 10-point scale within the Red Blade Ratings and also contributes to a model's 100-Point Score.

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