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Navigation System Usage and Satisfaction Ratings

Home > Navigation System Usage and Satisfaction Ratings
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2011 Navigation System Usage and Satisfaction Study

Award Recipient
Dodge Charger (Garmin)
Ratings Factors
Displaying Factors 1-4 of 7
 
Company
Overall Satisfaction: This score is based on how customers rate their satisfaction with their navigation system.
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Voice Directions: This score is based on how consumers rate the timeliness, pronunciation, and accent/voice of navigation directions of their navigation system.
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Navigation Display Screen: This score is based on how consumers rate the clarity of screen during day/night, map zoom functionality, screen size, geographic coverage area of map, and screen resolution of their navigation system.
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Routing: This score is based on how consumers rate the speed of their navigation system to locate current position on start-up, calculation of original route, and re-calculation of route.
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Acura MDX (Alpine Electronics, Inc.)
Acura RDX (Alpine Electronics, Inc.)
Acura TL (Pioneer)
Acura TSX Sedan (Alpine Electronics, Inc.)
Audi A4 Sedan (Harman International Industries, Inc.)
Audi A5 Coupe (Harman International Industries, Inc.)
Audi Q5 (Harman International Industries, Inc.)
Audi Q7 (Harman International Industries, Inc.)
Audi S4 Sedan (Harman International Industries, Inc.)
Buick LaCrosse (DENSO Corporation)
Cadillac SRX (DENSO Corporation)
Chevrolet Volt (DENSO Corporation)
Chrysler 200 Sedan (Garmin)
Chrysler 300 Series (Garmin)
Chrysler Town & Country (Garmin)
Dodge Charger (Garmin)
Award Recipient
Dodge Durango (Garmin)
Ford Edge (Telenav)
Ford Expedition (Clarion)
Ford Explorer (Telenav)
Ford Flex (Clarion)
Ford Fusion (Clarion)
Ford Taurus (Clarion)
Honda Accord (Alpine Electronics, Inc.)
Honda CR-V (Alpine Electronics, Inc.)
Honda CR-Z (Alpine Electronics, Inc.)
Honda Odyssey (Alpine Electronics, Inc.)
Honda Pilot (Alpine Electronics, Inc.)
Hyundai Elantra (Hyundai Mobis)
Hyundai Genesis Coupe (Hyundai Mobis)
Hyundai Genesis Sedan (Harman International Industries, Inc.)
Hyundai Santa Fe (Hyundai Mobis)
Hyundai Sonata (Hyundai Mobis)
Hyundai Tucson (Hyundai Mobis)
Infiniti FX-Series (Clarion)
Infiniti G37 Sedan (Clarion)
Infiniti M-Series (Clarion)
Infiniti QX56 (Clarion)
Jaguar XF (DENSO Corporation)
Jaguar XJ (Alpine Electronics, Inc.)
Jeep Grand Cherokee (Garmin)
Jeep Wrangler Unlimited (Garmin)
Land Rover LR4 (DENSO Corporation)
Land Rover Range Rover Sport (DENSO Corporation)
Lexus ES 350 (DENSO Corporation)
Lexus IS 250/IS 350/IS-F (DENSO Corporation)
Lexus RX 350 (DENSO Corporation)
Lexus RX 450h (DENSO Corporation)
Lincoln MKS (Clarion)
Lincoln MKX (Telenav)
Lincoln MKZ Hybrid (Clarion)
Mazda CX-9 (DENSO Corporation)
Mercedes-Benz C-Class (Mitsubishi Electric Automotive America, Inc.)
Mercedes-Benz E-Class Convertible (Mitsubishi Electric Automotive America, Inc.)
Mercedes-Benz E-Class Sedan (Mitsubishi Electric Automotive America, Inc.)
Mercedes-Benz GL-Class (Alpine Electronics, Inc.)
Mercedes-Benz GLK-Class (Mitsubishi Electric Automotive America, Inc.)
Mercedes-Benz M-Class (Alpine Electronics, Inc.)
Nissan Altima Sedan (Clarion)
Nissan Leaf (Clarion)
Nissan Murano (Clarion)
Nissan Rogue (Bosch)
Ram 1500 LD - Garmin (Garmin)
Ram 2500/3500 HD (Harman International Industries, Inc.)
Toyota 4Runner (DENSO Corporation)
Toyota Avalon (DENSO Corporation)
Toyota Camry (DENSO Corporation)
Toyota Camry Hybrid (DENSO Corporation)
Toyota Highlander (DENSO Corporation)
Toyota Prius (DENSO Corporation)
Toyota RAV4 (DENSO Corporation)
Toyota Sienna (DENSO Corporation)
Volkswagen GTI 4dr Hatchback (Technisat)
Volkswagen Jetta Sedan (Technisat)
Volkswagen Jetta SportWagen (Technisat)
Volkswagen Tiguan - Technisat (Technisat)
Volkswagen Touareg (Harman International Industries, Inc.)
Volvo XC60 (DENSO Corporation)
Volvo XC90 (Mitsubishi Electric Automotive America, Inc.)


Displaying Factors 1-4 of 7

Scoring Legend

 Among the best        Better than most        About average        The rest

Please note that J.D. Power Consumer Center Ratings may not include all information used to determine J.D. Power and Associates awards.