Safety Technologies Have Highest Satisfaction; Navigation Lags
"For any technology in a vehicle, it’s critical that the owners want it, are aware they have it and know how to use it"
Visitors Spend More in Cities They Love
When visitors are delighted with their travel experience in a particular city, they spend considerably more during their stay than the average traveler
Industries We Serve
J.D. Power’s independent industry benchmark studies, innovative data & analytics products, and customized advisory services provide insights and help companies improve quality, engagement, and business performance
Companies We Help
Our clients understand the brand-building value of customer satisfaction. We help them measure, understand, and improve brand performance to exceed customer expectations and drive business results.
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