J.D. Power Highlights
Electric Utilities Set New Benchmark for Business Customer Satisfaction
Industry-Wide Focus on Improved, Multi-Channel Communications Drives Highest-Ever Satisfaction Scores
Mobility Disruptors: China: Ride-Hailing Service Affects Ownership Model
The Chinese market demonstrates a unique willingness for ride-hailing, green travel and car-sharing, all at a time when the vehicle ownership model remains in a growth cycle.
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