J.D. Power Highlights
Hands Off? Not Quite. Consumers Fear Technology Failures with Autonomous Vehicles
"With autonomous vehicles, we see a pattern where trust drives interest in the technology and right now, the level of trust is declining"
Mobility Disruptors Presents
2021: An Autonomous Odyssey
The race is on to transform the future of automotive transportation
Industries We Serve
J.D. Power’s independent industry benchmark studies, innovative data & analytics products, and customized advisory services provide insights and help companies improve quality, engagement, and business performance
Companies We Help
Our clients understand the brand-building value of customer satisfaction. We help them measure, understand, and improve brand performance to exceed customer expectations and drive business results.
Recent News and Events
Explore our industry insights and connect with us via our press releases, studies, conferences, and events.