J.D. Power Highlights
Online Buyers Beware! Dealers Are Crucial Part of Vehicle Purchases
"While customers are preparing themselves online with the best information and negotiation tactics, they still prefer to interact with a salesperson"
Mobility Disruptors: China Consumers Raise Their Hand High for Autonomous Vehicles
Chinese consumers are known for their enthusiasm for new technologies. But will automated vehicles follow that same trend?
Industries We Serve
J.D. Power’s independent industry benchmark studies, innovative data & analytics products, and customized advisory services provide insights and help companies improve quality, engagement, and business performance
Companies We Help
Our clients understand the brand-building value of customer satisfaction. We help them measure, understand, and improve brand performance to exceed customer expectations and drive business results.
Recent News and Events
Explore our industry insights and connect with us via our press releases, studies, conferences, and events.