Safety Features Score Big, Boosting New-Vehicle Appeal
"Technology-enabled safety features help drivers feel more comfortable and confident while driving their vehicles"
Industry Benchmarks + Innovative Software Platform + Industry Expertise & Advice
One simple equation for customer experience management—explore how each component impacts loyalty and retention
Industries We Serve
J.D. Power’s independent industry benchmark studies, innovative data & analytics products, and customized advisory services provide insights and help companies improve quality, engagement, and business performance
Companies We Help
Our clients understand the brand-building value of customer satisfaction. We help them measure, understand, and improve brand performance to exceed customer expectations and drive business results.
Recent News and Events
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